Cancel

You can cancel your order for a full refund up until your order ships from our distribution center. If you wish to cancel, it is advised that you contact customer service as soon as possible. Orders will begin to be processed as soon as they are received and will often ship out same day.

Customer Service: (855) 866-9477 x100

If you are calling after hours or are unable to reach a support representative, it is advised that you leave a voicemail and followup with an email. Emails should be sent to support@element-oil.com (cc:shipping@element-oil.com).